Radial Adminstrative Assistant in Rialto, California
We are Radial, the leader in Omnichannel commerce technologies and operations. We enable our clients to profitably exceed customer expectations by taking on the complexity of their Omnichannel retail business and transforming it into a seamlessly orchestrated customer experience.
To bring order to ordering. To make fulfillment more fulfilling. To keep commerce clicking. When we partner with our clients to execute their orders, payments, fulfillment, or customer care, our clients’ promises become ours.
The Administrative Assistant position in a Fulfillment Center reports to and provides administrative support to the HR Manager along with other members of the Management team.
Provide great service with a positive attitude.
Interface with other internal groups to meet and exceed customer requirements as well as to ensure compliance to all company rules, policies and guidelines.
Maintain department documents and procedures.
Coordinate with human resources and other departments on processes and procedures.
Proactively seek out improvements in processes.
Champion of the hiring process and onboarding process for hourly Radial associates and contingent labor force.
Point of contact with Staffing agencies partners and Management on monthly conversions, assignments beginning and ending.
Facilitate onboarding/orientation sessions.
Track California and federal legislative programs compliance for meal periods, new hire documentation, and alternative work schedules.
Prepare and submit reports to track daily, weekly and monthly metrics reports as assigned.
Ability to understand and work with WMS programs and RF equipment as assigned.
Communicate both verbally and through e-mail in a professional and courteous manner.
Translate from English to Spanish verbally and in writing.
Multi-task and handle consistent interruptions by emails, phone calls and the Operations team.
Must be very organized and detail-oriented.
Report errors to management and help determine the resolution.
Coordinate travel, events and recognition programs.
Proficiency using Microsoft Office 365 and SharePoint sites.
Meet production standards and work effectively in a fast-paced environment.
Flexibly adapt to a changing environment.
Work overtime and holidays as deemed necessary by management.
Assist in the daily maintenance to keep work area and common areas clean, neat, safe and hazard free.
Maintain awareness of the company mission and acceptable standards for efficiency.
Interfacing with internal and external groups including participating in client meetings, presentations and operational business review
Ensure compliance to all company rules, policies and guidelines; specifically, but not limited to attendance, punctuality, conduct, safety and security.
Flexibility to adapt to a changing environment, processes and procedures.
Flexibly to support other business partners through cross training in functional areas of the fulfillment center.
Other duties as assigned.
High school diploma
Experience with word, excel and PowerPoint.
Experience using WMOS systems.
Good oral and written communication skills.
Good interpersonal interaction and social skills.
Good problem-solving skills.
Ability to work effectively in a dynamic, multi-functional and multi-cultural environment.
Ability to prioritize tasks to meet departmental objectives.
Competent to navigate using computer systems, software and data entry.
Able to draw conclusions and present data in tables, graphs or written summaries.
Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.